Brentec was founded in 2008 by Brent Sodtke, a professional SQL Server Database Administrator (DBA) and 20 years in the Information Technology field, with a problem-solving attitude and a passion for SQL Server (2005 through to 2016). Brentec is skilled at creating customized solutions to fit your needs for any size business, large or small.
What Brentec Offers
Combined with understanding business goals and the persistence to get the job done, having it done well, on time and on budget, Brentec can deliver on SQL Server:
- Remote DBA Support, a remote DBA can provide these benefits:
- Better utilization of internal resources; using internal staff for other projects,
- Augment the capabilities and technical depth of your IT team,
- Leverage the skills and expertise you need without hiring in-house,
- Transfer knowledge to your staff with constant communication,
- Offer professional development, mentoring, and training to your team,
- Enable after-hours support.
- Database Administration,
- Performance Tuning and Troubleshooting,
- Database Analysis, recommendations, reviews, and Design,
- Installation, Upgrade and Migrations,
- Customization using industry best practices,
- Licensing Analysis,
- Load testing,
- High Availability scenarios (AlwaysOn Availability Groups, Mirroring),
- and Disaster Recovery solutions.
Furthermore, Brentec will:
- Focus on the details your business is concerned with to deliver comprehensive solutions.
- Listen to your business and technology needs.
- Recognize that SQL Server is the core of many businesses critical applications that cannot suffer downtime.
- Deliver solutions that suit your business for short or long term projects.
- Tell you like it is, straight and to the point, helping you understand what we are doing. Brentec values honesty and excellent service. If you are less than satisfied with anything that we do, let us know and we will take all means necessary to make it right building trust. Brentec has been involved in the I.T. industry for some time, and knows that you are trying to get the best value for your dollar. We will not up-sell, and will be honest about solutions that you may require, how they may impact your business allowing you to make an informed decision.
The initial consultation is always free. This will be an information gathering session for Brentec where you will outline your specific needs and the end-result that your business will want to achieve.
During the initial consultation phase some formalities will have to be done. Brentec will provide a SOW (statement of work) noting the scope of our agreement, the hourly rate and other expenses that the consultation period may incur (e.g. travel, food, lodging, mileage, etc.) to be signed and returned to us before any work may commence. Additionally, your company may have a non-disclosure agreement (NDA) that Brentec will have to sign and return.
Once the aforementioned formalities are taken care of, then the solution building can begin. The majority of the time, remote access into your network is the preferred method with access to systems as required to complete the SOW. However, a GoTo Meeting or a WebEx session opened by yourself or someone from your team would be sufficient as well.
Billing is typically done on a monthly basis (last business day of the month) and terms are NET 15, that is, payment is required within 15 days of the invoice date. The preferred method of payment is by cheque, however, arrangements can be made for payment via PayPal which accepts numerous credit cards and direct transactions. Additionally Interac e-Transfers are an option through your banking institution.
If your business requires more than just SQL solutions, Brentec also has practical knowledge and experience in the following that may be of assistance:
- Storage (this usually goes hand-in-hand with Database Administration) – Tintri, EqualLogic, EMC, IBM and NetApp.
- Hypervisors – VMware
- Oh yeah, and if you haven’t noticed, Brentec also has a software product, SQL Agent Insight. Take a look if your team needs to actively monitor one or multiple instances of SQL Agent.
Reach out to Brentec I.T. Solutions to get your SQL Server issue resolved in a timely fashion. Brentec stands behind their work, so if the issue cannot be resolved, you don’t pay; therefore everyone is a winner and we gain experience by learning something new for the future.
Brentec has resolved issues for customers in the following industries.
- 24×7 Financial
- 24×7 Call Center/Telemarketing
- Structural Steel Manufacturing/Fabrication